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Break/Fix IT Services

What’s the difference between this and managed services?

When it comes to managing your business’s IT infrastructure, there are two main options: break/fix services and managed IT services. While both types of services can help you keep your systems up and running, they offer different levels of support and require different levels of investment. Let’s explore the key differences between break/fix services and managed IT services, and help you determine which option is best for your business.

Break/Fix IT

Break/fix services, also known as “pay as you go” services, are the most basic form of IT support. With break/fix services, you only pay for IT support when something breaks. This can be a cost-effective option for businesses that have a limited IT budget, or for businesses that only need occasional IT support.

However, break/fix services also have several drawbacks. For one, they can be more expensive in the long run, as you will have to pay for each individual repair. Additionally, break/fix services do not provide proactive support, which means that potential problems may go unnoticed until they cause an outage or data loss.

Managed IT Services

Managed IT services, on the other hand, provide a more comprehensive level of support. With managed IT services, you pay a monthly or annual fee for ongoing IT support. This can include things like: 24/7 monitoring of your systems to detect and prevent potential problems, Regular software updates and patch management, Data backup and disaster recovery planning, and help desk support for employees.

By investing in managed IT services, businesses can benefit from proactive support, which can prevent outages and data loss. Additionally, managed IT services can provide a more predictable IT budget, as you will know exactly how much you will be spending each month.

Which Option is Right for Your Business?

Ultimately, the choice between break/fix services and managed IT services will depend on your business’s specific needs. If you have a limited IT budget and only need occasional IT support, break/fix services may be the best option. However, if you want to ensure that your systems are always up and running, and that potential problems are detected and dealt with before they cause an outage, managed IT services may be the better choice.

It is important to consider that managed IT services may be more expensive in the short term, but they can save you money in the long run by preventing outages and data loss. Additionally, managed IT services can also help you improve your business’s productivity and security.

In summary, the main difference between break/fix services and managed IT services is the level of support and investment required. Break/fix services are a more basic form of IT support, while managed IT services provide a more comprehensive level of support. The option that is best for your business will depend on your specific needs, budget and goals.

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